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July 2, 2024

Senior Living Needs to Get Better at Launching Initiatives

Paige Hoffman | Senior Living Minute: Senior Living Needs to Get Better at Launching Initiatives

Senior living is evolving, but how do we ensure new initiatives succeed long term?

In this Senior Living Minute, Paige Hoffman discusses why the industry struggles with implementing and sustaining impactful changes. She emphasizes the need to build trust with employees, focus on customer-driven initiatives, and develop internal product management skills to drive success.

Guest: Paige Hoffman | Join the Discussion on LinkedIn! 💬

Transcript: Senior Living Needs to Get Better at Launching Initiatives

Senior living is lagging behind in technology and implementation, particularly in how we successfully launch and sustain initiatives.

We lack the processes to ensure long-term success. What excites me is seeing the industry adopt product-focused thinking—turning ideas for impactful change into scalable, efficient solutions.

The best way to successfully implement initiatives is to:

  • Earn trust with employees
  • Focus on curriculum based on actual customer needs, not assumptions
  • Develop internal product management skills—regardless of your role

If you have the time and dedication to think like a product manager, you can make a real impact within your organization.