Put Your
Prospects First.
Sales & marketing tech for senior living providers that optimizes the prospect journey to increase move-ins.
Roobrik Solutions
Roobrik Surveys
Don’t Let Your Hidden Audience Bounce
Engage the growing segment of your web traffic that is not yet ready to talk to sales. The surveys use motivational interviewing to help prospects feel more prepared to move forward in their buyer journey.
Convert More SQLs to Move-In
The surveys motivate as they educate, driving more prospects to become sales opt-ins. At the same time, they perform invaluable discovery for your sales team.
Roobrik Afford
Predict Financial Readiness, Prioritize Leads
Demystify the financial evaluation process for prospects without asking for a single number. Each prospect is assigned a level of financial readiness that sales teams use to prioritize effort.
Utilize Anywhere in Your Funnel
Our most versatile survey makes a great top-of-funnel value-add touchpoint, while at the same time works deeper in the funnel by driving SQLs and supporting lead prioritization.
Roobrik Chat
Senior Living Chat Meets Decision Support
Nearly a third of Chat users opt for decision support, helping them assess their readiness for senior living. This creates more informed and motivated prospects ready to talk to your sales team.
Engage Visitors with Immediate Answers
With Roobrik Chat, prospects get quick, accurate responses to their inquiries—like pricing and scheduling a tour—helping to keep them engaged and interested in your community.
How Roobrik Works
Engage, inform, and convert prospects into residents with a seamless blend of decision support surveys and website chat.
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Engages Your Audience
Roobrik combines surveys and live chat to engage your audience whether they’re just starting their research or ready to schedule a tour. Calls-to-action aimed at your website’s “hidden audience” typically drive a 20-40% increase in web leads.
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Empowers Your Prospects
Roobrik’s decision support surveys use a motivational interviewing approach to guide and educate prospects, helping them feel more confident in making their next move. Whether they’re exploring senior living options or evaluating financial readiness, the Roobrik Platform empowers prospects with the knowledge they need to move forward.
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Enables Your Sales Team
With each Roobrik Survey lead, your sales team gains access to over 20 valuable data points, including a prospect’s readiness for change, care needs, living situation, and family dynamics. Armed with this detailed information, your team can tailor follow-ups to each prospect’s unique situation, leading to more meaningful conversations and higher conversion rates.
Roobrik by the Numbers
The ability to review over 20 key data points on prospects enables sales to connect more meaningfully and move forward faster.
20-40%
increase in quality web leads
up to 2x
better SQL to Move-in rate vs other web leads
Shared by Clients Recently
Such a valuable asset — not only to us, but i think to prospects to better understand their needs.
I would love to have a day where all of our prospects are taking the assessment. It just gives so many great talking points for our sales directors or our call center to have a really great conversation… There’s a ton of value.
Mike Thompson Jr.
Marketing, Brightview Senior Living
What’s great about it is that it enables my sales teams to have much more robust conversations with prospects because they can see all of the data Roobrik gathers right there in the contact record.
Thomas Cloutier
CMO, Arete Living
Roobrik provides me with a map to creating the best experience from the first phone call. I have a picture of their hobbies and interests and who they are a person. I can see them before I even speak with them on the phone.
Knowing how to start them on their journey of research from what care level to begin the discussion with to what amenities to highlight based on their interests makes a big difference in my first touch base.
Nicole Pretre
President & CEO, Cedar Community
Trusted by Leading Providers
Roobrik is proud to partner with these senior living providers to optimize their prospect journeys and conversion rates.
Roobrik Lifts Web Leads 33% for Brightview Senior Living in 2023
Active Adult
Build trust by helping active adults 55+ make smart choices and rightsize their lifestyle.
Senior Living
Help families move forward by illuminating the options that match their unique needs.
Better Conversations
Roobrik’s 20-plus data points on prospects give sellers the key information they need to meet prospects where they are and have conversations that convert.
News & Blog
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Inside Memory Care’s ‘Hidden Audience’ And How Operators Can Reach It
[Nov 2023] Senior Housing News: The burden on caregivers for those with dementia can be an extremely tough and an emotional weight, with the search for answers to what comes next is an important area in which senior living operators could do more to bring in new residents. Accessing memory care services is important in the
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The Roobrik Report 2023: Senior Living’s ‘Hidden Market’
[Aug 2023] Data from 41,000+ completed consumer assessments reveals key insights about senior living's younger-than-expected prospect pool. Roobrik data shows that a majority of this audience is older adults researching for themselves — and they’re younger than many providers may realize. The data also reveals key motivators and barriers to moving forward. Adjusting content to those
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Roobrik Now Reaches the ‘Hidden Audience’ for Memory Care
[May 2023] Introducing the “Is it the right time for memory care?” Insight Tool According to the Alzheimer’s Association 2023 Facts and Figures report, caregivers helping people living with dementia experience significant emotional and physical impacts that lead them to explore residential care settings for their loved ones. However, knowing when to make a change is difficult,