Help Prospects Wherever They Are
Roobrik Chat goes beyond basic chat tools. While it efficiently handles common community questions, it goes a step further by integrating decision support, helping users explore important topics like timing, readiness, and affordability.
With 32% of users engaging with decision support, Chat offers communities a valuable way to guide prospects and build trust.
Seamlessly moving from chat to decision support, Roobrik Chat helps prospects feel confident and informed. Whether they need pricing, want to schedule a tour, or connect with an advisor, Chat delivers a personalized, trust-building experience from the start.
Chat Built for the Senior Living Prospect
Quick Answers to Key Questions
Provide instant responses to frequently asked questions about your community, from pricing to tour availability—reducing barriers and keeping prospects engaged.
Chat Meets Decision Support
Nearly a third of Chat users opt for some decision support, creating an opportunity to help prospects navigate their journey and take their next step with confidence.
Integrates With Your CRM and MAP
Roobrik Chat integrates with your CRM and Marketing Automation Platforms, ensuring lead information flows directly into your sales workflows for timely and informed follow-ups.
Budget-Friendly
Consolidate your website and lead conversion tools with the Roobrik Platform’s simple per-community pricing. Switching to Roobrik can save you up to 50% compared to using multiple vendors. View Roobrik Platform pricing.
A Trusted Team
Join 200+ senior living providers who count on Roobrik to optimize their prospect journey and provide transparent results with unbiased analysis and recommendations. Everyone at Roobrik is dedicated to being empathetic, helpful, and accountable to our clients’ needs.
Benefits of Chat for Providers
Increase Engagement
Capture more prospects by meeting them where they are—whether they’re ready to make a decision or still in the information-gathering phase. Roobrik Chat helps convert this “hidden audience” into leads.
Improve Lead Quality
With built-in decision support, Roobrik Chat helps generate more qualified leads, turning casual inquiries into deeper, more valuable conversations.
Personalize Every Interaction
With over 20 key insights captured by the Roobrik Platform, your sales team can tailor their follow-ups for each prospect’s specific needs and readiness.
“Roobrik Chat is like a handshake—an approachable, friendly introduction. And the surveys? They’re like a warm hug, providing the decision support prospects need to feel confident in their next step.”
— Masonic Villages, Roobrik Client
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Roobrik Chat FAQs
How is Roobrik Chat different from other chat solutions?
Roobrik Chat is more than just a quick-response tool. While traditional chat systems offer basic answers, Roobrik Chat goes further by integrating decision support. It helps prospects not only get immediate information but also explore deeper questions about readiness, affordability, and senior living options. This combination of chat and decision support turns casual inquiries into qualified leads, with nearly a third of users opting for additional support.
Can I customize the chat to match my community’s branding?
Yes! Roobrik Chat can be fully customized to reflect your community’s branding. From color schemes to logos, the Chat tool can be styled to ensure brand consistency, providing a seamless experience for your prospects while enhancing trust and engagement.
What CRM systems does Roobrik Chat integrate with?
Roobrik Chat integrates with most of the leading CRM and Marketing Automation Platforms (MAP), including Welcome Home, ALINE/Enquire, Salesforce, HubSpot, and many more. This ensures that all prospect data flows directly into your CRM, enabling your sales team to follow up with leads efficiently.
What kind of insights does Roobrik Chat provide?
Roobrik Chat can deliver over 20+ data points about each prospect, including their readiness for senior living, care needs, living situation, and family dynamics. This rich discovery enables your sales team to prioritize leads and tailor follow-ups to each prospect’s unique situation.
How easy is it to implement Roobrik Chat on my website?
Implementing Roobrik Chat is quick and straightforward. With just a single line of code, you can integrate it into your website. Our team also provides full support to ensure the process is smooth and hassle-free.
What they say
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